Help with My Order
Track an order, find the right parts, or send our team the details needed to help. Our AI helper is available 24/7. Personal support is not monitored live; our team replies as availability allows, and immediate responses are not guaranteed.
Track my order
Open your account using the email used at checkout. View your order and available tracking, or use the link in your order confirmation.
Returns & warranty
Start with our existing claim form. Have your order number, product details, issue description and clear photos ready. Wait for authorization before sending an item back.
Order & fitment help
Send an order question, change request, missing or incorrect item report, or fitment question with the details our team needs.
Prefer email? sales@slingshotonly.com
Before requesting an order change
Contact us as soon as possible, before the item ships or is picked up by the carrier. Include your order number and exactly what you want changed. Sending a form, email or chat message does not cancel, change or pause your order. Changes are not guaranteed and require confirmation from our team.
Shipping: what to expect
Our published policy lists standard processing of 2–3 business days. Processing is separate from carrier transit time. Manufacturer-direct products and custom items may have different lead times; review the product details and ask before ordering if timing is critical.
A tracking number can be created before a carrier receives a package. Check the carrier’s tracking updates for movement. If your order has multiple tracking numbers, check each shipment.
Missing, incorrect or damaged item?
Inspect your items before installation and keep the packaging, labels and packing slip. Do not install a damaged item. Include your order number, the product affected, a description of what arrived or is missing, and clear photos. For damage or warranty concerns, use the Warranty Center; for missing or incorrect items, use the support form.
Will this fit my Slingshot?
Check the product’s listed model years, model restrictions, required hardware and what is included. Send us your year, model, product link and existing modifications if anything is unclear. Similar-looking parts are not necessarily interchangeable.
Shop by year & model · Read buying guides
Return policy at a glance
Our policy provides a 30-day return window for eligible unused items, subject to approval. A 20% restocking fee and customer-paid return shipping apply under the policy. Custom orders are final sale. Review the full policy before requesting a return.
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